Assistant Manager
Corporate Strategy and Digital Distribution Strategy
FWD Takaful
March 2020 - July 2021
Kuala Lumpur, Malaysia
-
CORPORATE STRATEGY
Assisted the continuous review and interpretation of weekly and monthly sales report across product categories and distribution channels.
Collaborated with Marketing, Product and Finance team to ensure alignment with strategic goals and execution timeline by providing analytical input during planning cycles with at least 80% of recommendations were adopted.
Played a key role in the development and execution of annual business planning aligning corporate strategy with digital growth, product expansion and customer acquisition objectives.
Crafted business models and scenario analysis to evaluate investment options, resource allocation and revenue impact to support leadership in prioritizing initiatives with the highest return on investment and growth.
Assisted in strategic planning cycle by setting performance targets, identify key growth levers and establish KPIs to measure progress achieving 90% of strategic goals and meeting business plan.
Digital Distribution Strategy:
Conducted extensive benchmarking of competitor digital performance across metrics such as channel engagement, product pricing and campaign promotion cadence.
Led comprehensive analysis of the company’s e-commerce platform, uncovering insights on user behavior, sales funnel performance, and traffic pattern to provide recommendations for improvement.
-
New Business Case Development
Spearheaded the development of a data-backed business case for launching a new digital product tailored to customers aged 23-32.
Collaborated with Marketing, Product and Finance teams in conducting market research, competitive analysis, and financial modeling to create the new viable product.
Results: Successful launch of this digital product resulted in a 25% increase in quarterly sales.
-
Corporate Strategy:
Business Case Development, Stakeholder Management, Cross-function Communication, Scenario Planning, Market Research, Competitive Analysis
Analytics:
Data Visualization, Insight Storytelling, Financial Modeling, Forecasting, Cost Analysis
Project Leadership:
Project Management, Stakeholder Analysis, Stakeholder Management, Communication, Collaboration, Process Improvement, Gap Analysis, Documentation, KPI Tracking
Digital Strategy:
Search Engine Optimization, Search Engine Marketing
-
Microsoft Excel (Advanced): Used for sales tracking, performance dashboards, sensitivity analysis, scenario planning.
Microsoft PowerPoint: Create executive-ready decks to communicate business plans, competitor analysis, strategy roadmaps and key insights.
Microsoft Word: Drafted business case, strategic planning documents, internal reports, SOP documentation and cross-functional alignment.
Microsoft Outlook and Teams: Facilitated cross-collaboration and communication, meeting coordination and documentation sharing in the absence of formal project management tools.